Cater to your guests requests at the touch of a button.
FrontDesk is an easy to use hotel chat application which allows hotels to manage all of their guests needs in one place.
Whether it's room service, restaurant recommendations, or noise complaints, guests can use FrontDesk to readily talk with hotel staff and get their issues resolved. Offer your guests the customer experience they deserve.
The easiest path to great customer service
FrontDesk is designed to help you help your guests.
Have a look at some of our key features:
Manage all customer requests in one place
Our ticket-based system makes it easy for staff members to quickly connect with guests and resolve requests in real time.
Guests have a simple way to make requests anytime, and all communications are handled in one place. Requests or complaints will never be overlooked again.
Lightning-fast response times
Communicate with your guests immediately! Guests no longer need to queue at the reception desk or stay on the line until a member of staff becomes available.
You can also easily track how your guests feel about the services your hotel offers with our feedback system.
One click away
With FrontDesk you and your guests don't need to worry about having to download or install anything.
Staff members can simply login, and guests can access services by clicking a link.
FrontDesk is changing the way hotel staff interact with their guests.
Here is some of the feedback we have received since starting FrontDesk:
“Our team has seen significant improvements from using FrontDesk and our reception duties are much less chaotic.“
- Fiona Mulligan, Receptionist
“I have thoroughly enjoyed using FrontDesk. I can communicate with the hotel anytime and from wherever I happen to be.“
- Richard Stamos, Guest
“FrontDesk has changed the way in which I conduct my business. My reception is now clear and my guests are happy.“
- Michelle Matthews, Hotel Manager
Our pricing plans
No hotel is too big or too small for FrontDesk.
Our services can be customized to suit any need you may have.
FREE
- Live chat with guests
- Check guests in/out
- Track ticket status
- Up to 5 users
Free
PLUS
- Live chat with guests
- Check guests in/out
- Track ticket status
- Up to 15 users
£59 /month
PRO
- Live chat with guests
- Check guests in/out
- Track ticket status
- Unlimited users